Companies take a ‘grow your own’ approach to digital talent

As technology disrupts their businesses, there is a scramble to boost workers’ digital skills

Imagine it only took 40 seconds to buy lunch. This is happening at some Marks and Spencer stores in London. The retailer has been rolling out a checkout-free service, initially in six stores. Shoppers use a phone app to scan and pay for items, then leave without queueing at the till.

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